Insights, stories, & trends shaping the AI Calling

Bland Blog

Bland's new AI SMS feature lets your users text your AI agents—using the same numbers as calls. Learn how to set up, customize, and launch multi-channel AI conversations.

AI SMS with Bland

Bland's new AI SMS feature lets your users text your AI agents—using the same numbers as calls. Learn how to set up, customize, and launch multi-channel AI conversations.

Dimitrije Gujanicic  |   Apr 4, 2025 — 4 minute read

Stop paying markup for Retell reskins. Build, customize, and scale AI phone agents with memory, SMS, and Slack/HubSpot integrations—directly in Bland.

Bland vs. Retell vs. JustCall: A Closer Look at AI Voice Platforms

Bland vs. Retell vs. JustCall: A Closer Look at AI Voice Platforms

Apr 11, 2025 — 3 minute read

Centralize all customer communication with AI-powered messaging. Use Bland AI to deploy voice + SMS agents, streamline workflows, and integrate seamlessly with Slack, HubSpot, and CRMs.

Bland AI: Omnichannel AI Messaging for the Future of Customer Engagement

Bland AI: Omnichannel AI Messaging for the Future of Customer Engagement

Apr 7, 2025 — 4 minute read

Discover how Bland AI's advanced voice automation can enhance your sales development process by building efficient AI Sales Development Representatives (SDRs).

Using Bland to Build Your AI SDR

Using Bland to Build Your AI SDR

Mar 28, 2025 — 4 minute read

Discover Bland AI’s new feature to analyze emotional content from call recordings. Detect emotions like happiness, anger, sadness, fear, or neutrality instantly.

Introducing Call Emotion Analysis: Understand Customer Sentiments Instantly

Introducing Call Emotion Analysis: Understand Customer Sentiments Instantly

Mar 26, 2025 — 2 minute read

Discover how AI call centers cut costs by 85% compared to traditional call centers. Learn how Bland AI’s $0.09/min pricing, self-hosted infrastructure, and scalable AI customer support can transform enterprise call handling.

AI Call Centers vs. Traditional Call Centers: A Cost Comparison

AI Call Centers vs. Traditional Call Centers: A Cost Comparison

Feb 28, 2025 — 2 minute read

Discover how Bland AI is enhancing call intelligence with high-accuracy transcription, context-aware summarization, and confidence scoring—ensuring trust and verifiability.

Advancing Call Intelligence at Bland

Advancing Call Intelligence at Bland

Feb 25, 2025 — 2 minute read

Discover Bland AI’s latest updates, including the Node Library, improved Call Logs, upgraded Test Cases, and AI-powered search for call logs.

New Features Added to the Bland Platform

New Features Added to the Bland Platform

Feb 24, 2025 — 2 minute read

Bland AI’s warm transfers ensure smooth AI-to-human call handoffs by briefing live agents before merging calls. No more cold transfers, repetition, or lost context—just seamless conversations.

Introducing: Warm Transfers

Introducing: Warm Transfers

Feb 21, 2025 — 2 minute read

Upgrade customer interactions with AI-driven IVR. Bland AI’s voice agents achieve 95% accuracy, reducing wait times and optimizing call routing.

AI IVR: Smarter Call Routing for a Better Customer Experience

AI IVR: Smarter Call Routing for a Better Customer Experience

Feb 19, 2025 — 4 minute read

Discover the legal restrictions and regulations that prevent the use of Bland for AI-generated outbound calling campaigns, including cold calling practices.

Why Bland Can’t Be Used for AI Outbound Cold Calling Campaigns

Why Bland Can’t Be Used for AI Outbound Cold Calling Campaigns

Feb 17, 2025 — 2 minute read

Discover how Bland Babel’s engineers fine-tuned NVIDIA A100 GPUs for ultra-low-latency, high-accuracy voice transcription—achieving real-time results even in noisy environments.

Bland Babel: Achieving Low-Latency, Noise-Robust Transcription on A100 GPUs

Bland Babel: Achieving Low-Latency, Noise-Robust Transcription on A100 GPUs

Feb 13, 2025 — 15 minute read

Improve AI call center efficiency with advanced voicemail detection. Learn how Bland AI built high-accuracy models to optimize outbound calls and reduce errors.

Building a Robust Voicemail Detection System at Bland

Building a Robust Voicemail Detection System at Bland

Feb 12, 2025 — 3 minute read

Upgrade from VoIP to AI-powered phone numbers for seamless, automated customer interactions. Discover the AI receptionist revolution at Bland AI.

A Step-by-Step Guide to Transitioning from Standard VoIP to AI

A Step-by-Step Guide to Transitioning from Standard VoIP to AI

Feb 10, 2025 — 3 minute read

Bland AI, led by CEO Isaiah Granet, secured $40M in Series B funding to drive innovation in scalable, intelligent voice solutions. Learn about our journey from stealth mode to revolutionizing enterprise communications for industry leaders.

Bland Raises a $40M Series B to Transform Enterprise Phone Communications

Bland Raises a $40M Series B to Transform Enterprise Phone Communications

Feb 3, 2025 — 1 minute read