Insights, stories, & trends shaping the AI Calling

Bland Blog

Learn how Bland keeps your business compliant with TCPA and DNC regulations through advanced tools, real-time monitoring, and integration with Blacklist Alliance. Protect your company from costly violations and litigation.

How Bland AI Ensures TCPA & DNC Compliance

Learn how Bland keeps your business compliant with TCPA and DNC regulations through advanced tools, real-time monitoring, and integration with Blacklist Alliance. Protect your company from costly violations and litigation.

Dimitrije Gujanicic  |   May 19, 2025 — 2 minute read

Discover how Conversational AI is transforming financial services. Learn how banks, lenders, and insurers use Bland AI’s secure voice, SMS, and chat platform to automate customer interactions, improve efficiency, ensure compliance, and deliver 24/7 personalized support while reducing operational costs and boosting customer satisfaction.

Conversational AI in Financial Services

Conversational AI in Financial Services

May 30, 2025 — 6 minute read

Explore how Bland AI’s HIPAA-compliant AI call center platform automates healthcare workflows with voice, SMS, and chat. Reduce missed appointments, ease staff burnout, and improve patient engagement.

AI Call Center Automation in Healthcare

AI Call Center Automation in Healthcare

May 26, 2025 — 4 minute read

Missed calls can cost enterprises millions in lost sales, customer churn, and operational inefficiencies. Discover how Bland's AI-driven voice, SMS, and chat solutions eliminate missed calls, boost revenue, and improve customer satisfaction.

The Real Cost of Missed Calls in Enterprise Workflows

The Real Cost of Missed Calls in Enterprise Workflows

May 23, 2025 — 6 minute read

Explore how Bland prevents LLM jailbreaking with structured prompting, real-time call controls, and minimal data exposure. Learn how our voice-based architecture minimizes risk from prompt injection and keeps customer interactions secure.

Why Responsible LLM Deployment Matters

Why Responsible LLM Deployment Matters

May 14, 2025 — 3 minute read

Discover how Bland’s inference-only LLM architecture protects sensitive data. Learn how our AI voice agents ensure complete session isolation, zero retention, and safe deployment across customer conversations.

Addressing LLM Security and Data Privacy

Addressing LLM Security and Data Privacy

May 13, 2025 — 4 minute read

Discover how large language models work behind the scenes of AI voice agents. Learn how Bland AI leverages LLMs for smarter, faster customer interactions.

How Large Language Models Learn, Connect, and Respond

How Large Language Models Learn, Connect, and Respond

May 12, 2025 — 5 minute read

Discover how Bland Chat enables AI Web Chat using your existing phone and SMS pathways. Learn how to deploy, customize, and scale real-time enterprise support across websites and multimodal workflows.

Introducing Bland Chat: The AI Web Chat Solution for Enterprise Support

Introducing Bland Chat: The AI Web Chat Solution for Enterprise Support

May 1, 2025 — 3 minute read

Streamline batch calls, optimize SMS outreach, and personalize AI voice interactions using Bland AI’s enhanced API. Integrates with HubSpot, Slack & more.

Bland AI Voice API: New Features for Smarter Voice & SMS Automation

Bland AI Voice API: New Features for Smarter Voice & SMS Automation

Apr 25, 2025 — 4 minute read

Bland AI offers omnichannel AI customer service—voice, SMS, and chat—all powered by one intelligent platform. Cut costs, scale support, and deliver better experiences.

How AI Customer Service Is Transforming Enterprise CX

How AI Customer Service Is Transforming Enterprise CX

Apr 21, 2025 — 4 minute read

Stop paying markup for Retell reskins. Build, customize, and scale AI phone agents with memory, SMS, and Slack/HubSpot integrations—directly in Bland.

Bland vs. Retell vs. JustCall: A Closer Look at AI Voice Platforms

Bland vs. Retell vs. JustCall: A Closer Look at AI Voice Platforms

Apr 11, 2025 — 3 minute read

Centralize all customer communication with AI-powered messaging. Use Bland AI to deploy voice + SMS agents, streamline workflows, and integrate seamlessly with Slack, HubSpot, and CRMs.

Bland AI: Omnichannel AI Messaging for the Future of Customer Engagement

Bland AI: Omnichannel AI Messaging for the Future of Customer Engagement

Apr 7, 2025 — 4 minute read

Discover how Bland AI's advanced voice automation can enhance your sales development process by building efficient AI Sales Development Representatives (SDRs).

Using Bland to Build Your AI SDR

Using Bland to Build Your AI SDR

Mar 28, 2025 — 4 minute read

Discover Bland AI’s new feature to analyze emotional content from call recordings. Detect emotions like happiness, anger, sadness, fear, or neutrality instantly.

Introducing Call Emotion Analysis: Understand Customer Sentiments Instantly

Introducing Call Emotion Analysis: Understand Customer Sentiments Instantly

Mar 26, 2025 — 2 minute read

Discover how AI call centers cut costs by 85% compared to traditional call centers. Learn how Bland AI’s $0.09/min pricing, self-hosted infrastructure, and scalable AI customer support can transform enterprise call handling.

AI Call Centers vs. Traditional Call Centers: A Cost Comparison

AI Call Centers vs. Traditional Call Centers: A Cost Comparison

Feb 28, 2025 — 2 minute read